Jockey Club Integration
- Creating a horse record in GlobalVetLink via The Jockey Club Integration
- What if I enter a horse’s microchip that already has an animal record in my GVL account?
- How do I access the Jockey Club integration?
- What if the horse’s microchip number is not in The Jockey Club system?
- Why is owner information not included in the information pulled from The Jockey Club?
- Why are pictures not included in the animal record?
RFID Readers
- I have downloaded the animal ID information from my RFID Reader. How do I add it to a CVI?
- Do you provide training on how to use the RFID Readers?
- I am unsure of how to download the data from my RFID Reader. What do I do?
- Which RFID Readers provide animal ID information that is compatible with GVL CVIs?
Software Integration FAQs
Rabies Certificate Reporting
- What is the Rabies Reporting feature, and what does it do?
- How does the Rabies Reporting feature work?
- States with Automated Rabies Reporting by GlobalVetLink
- What if you believe that GVL should be reporting to a municipality, and the platform says it does not?
- What about municipalities that want certificates sent in the mail?
- What if the clinic has the reporting feature turned on, but reporting is not required based on the location of the pet and/or clinic?
SmartCert Technology
- How does the SmartCert feature work?
- Is the QR code feature available on all GlobalVetLink certificates?
- Why did we remove the GlobalVetLink watermark?
- Can someone create a fraudulent QR code to get around the system?
- What if, as a veterinarian, I create and sign a certificate but then have to void it. What will appear if the QR code for the voided certificate is scanned?
- What does it mean if the QR code is scanned and it reads “No Information Available?"