Account Managers can add veterinarians or technicians to the clinic account by following the steps below.
Step 1: Access User Management
- Log in to your GVL account.
- From the home screen, locate the Clinic Users section above the Recent Activity section.
Click Invite New Users (if no users have been added yet) or Manage Users (if users already exist).
Step 2: Add New Users
- In the user management screen, select the + Add New Users tab.
- Enter the first name, last name, role, and email for each person you'd like to invite.
- To invite multiple users at once, click + Add Another Row to add additional entries.
- Once all information is entered, click Send Invites.
The email will be the username: it is case-sensitive, so in my username GVL will be capitalized.
For simplicity, enter all email addresses in lowercase.
Step 3: After Invite Has Been Sent
New users will receive a personalized email with a link to complete their registration. They'll click Finish Setting Up My Account and be guided through a brief setup page to enter their personal details.
Invited users will appear immediately in the Active tab of the user list, displayed in italics until they complete registration. Once they finish setup, they'll become fully active users.