If you encounter an error while using the Pay Now feature, check for error messages that explain the problem (e.g., an expired card or insufficient funds). If the issue persists, contact GVL support for further assistance.
Articles in this section
- What should I do if I am not an account manager, and my account is restricted?
- Why would my account be restricted?
- What happens if my account has been restricted and I successfully make a payment? Will I be able to use GVL immediately?
- Is there a fee for using the Pay Now feature?
- How do I update my payment method if my credit card has expired?
- What should I do if I experience an error while trying to use the Pay Now feature?
- Will the outstanding balance be automatically updated on the Invoices card after making a payment?
- Will I receive a confirmation after I make a payment using the Pay Now feature?
- If I have a lab tied to my clinic account and I make a payment, does that also pay my lab bill?
- Can I use the Pay Now feature if my payment was declined previously?