Becca Haugland
Articles
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What are Authorized visitors?
Authorized visitors are individuals the pet owner authorizes to visit the pet in quarantine. The individuals must be 18 years of age or older to visit alone without an owner or authorized adult. Th...
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When must the tick treatment be administered?
The tick treatment must be administered within 14 days of travel. The most important thing to note is that the day the treatment is given is the starting day of the "count", not the following day. ...
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When will the old HorseSync app no longer be available?
The old HorseSync app will remain functional until the end of Q1 2025 but will no longer be available to download.
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Can I include additional images in HorseSync?
YES. You can add a brand image and one additional image.
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Are there any new features with the new HorseSync?
YES - the following are new features Updated look and feel Installation process Type-ahead search functionality Ability to include additional images Ability to include narrative descriptions Stora...
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Does the USDA need to endorse the documents?
No - Hawaii is Domestic travel so there is no endorsement step. Once signed by the veterinarian, the pet owner can send the documents directly to the Animal Quarantine Station in Hawaii.
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Who sends in the document packet to the State of Hawaii and where does it need to be sent to?
The pet owner will send the documentation to the State of Hawaii. All documents will be sent to the Animal Quarantine Station location in Honolulu. Animal Quarantine Station (AQS) 99-951 Halawa V...
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Is there a time limit for when the documents need to be received by the State?
Yes, if arriving in Honolulu, the Animal Quarantine Station must receive the documents at least 10 days prior to arrival. If arriving to Kahului, Kona, or Lihue, the pet owner is required to submi...
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Is round trip travel (Hawaii to the mainland and back) possible with GlobalVetLink's certificates?
No, round-trip travel from Hawaii to the mainland and returning is not currently an option with the GlobalVetLink platform. This is functionality that our team will be developing in the future.
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What if the pet owners is from Honolulu, traveling to the mainland and then traveling back to Honolulu more than 14 days later? Can I use GlobalVetLink?
Yes, this would be considered a one-way trip, and a new Hawaii Health Certificate would need to be initiated by a new mainland vet.