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Articles
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Can agents create EECVI travel permits?
Yes. With the updated changes, any owners or agents attached to a horse will have access to EECVIs and can create trip permits for that horse's movement.
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Why do clinics now have to include the horse's location on EECVIs?
Previously, EECVIs required the owner to live in a participating state. This caused issues when horses were boarded out of state. Now, EECVIs require the horse, not the owner, to be in a participat...
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If an animal has two owners, can I pick which one to use on the CVI?
Yes. You can choose which owner appears on the CVI PDF. The one you select as Consignor/Owner will be the one printed.
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Can I create a single CVI for all horses traveling with an agent?
Not exactly. While the new workflow allows you to streamline the process by entering all horses and selecting the agent and consignor once, GVL will still generate a separate CVI for each horse own...
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Can I create a certificate for an agent if they are added to an animal?
Yes. When creating a CVI, you can list the agent as the consignor. The system will then display all animals they are linked to.Note: If the agent is also listed as the owner on animal records, thos...
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Can a contact be both an owner and an agent in GVL?
Yes. A contact can hold both roles and will see corresponding animals under the appropriate tabs in MVL.
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Will MVL user accounts look different?
Yes, but only slightly! MVL users will now see:"My animals" tab – visible if the user is listed as an owner on an animal record."Client animals" tab – visible if the user is listed as an agent on a...
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How does this affect the sign-up process for MVL users?
Both owners and agents now follow the same simplified sign-up process. Clinics must ensure the agent’s email address is correctly entered in GVL to link them to the proper animals in MVL.
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Will the previous 'Linking Agent' workflow still exist?
No. That legacy Linking Agents workflow will be retired. Agents are now treated as regular contacts in the GVL platform, giving clinics more control and reducing account setup delays and confusion.
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What Changes will Clinics Notice with the Agent and Owner Improvements?
Clinics will see:Ability to assign multiple owners per animal.Ability to add agents as contacts, eliminating the old linking workflow.Agents don’t need a MyVetLink (MVL) account in advance.Ability ...