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Can I still return expired submissions to the clinic?
Yes. You can use the “Send Back to Clinic” action from within the "Expired" tab.
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How often does the system check for expired submissions?
The system evaluates submissions daily and moves any that meet the criteria to the "Expired" tab automatically.
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What qualifies a submission as "Expired"?
Any EIA submission with a blood draw date older than 12 months (or 6 months, depending on your lab setting) will be automatically moved to the "Expired" tab.
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Why was this new "Expired" tab introduced in the Lab interface?
The USDA requires that EIA tests only be run on blood drawn within the past 12 months. Previously, outdated submissions remained in the “Pending Tests” view, cluttering your workspace. The new "Exp...
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How to View & Manage Expired EIA Submissions in Your Lab Account
View Expired Submissions Log in to your GVL Lab account. In the navigation menu, click the “Inbox” tab. Select the “Expired” tab Review the list of submissions with samples older than your lab’s ex...
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Will CVI Templates be available for other certificate types?
Not at this time. This new template workflow is designed specifically for CVIs.Templates are currently available for Scripts and ForSale certificates as well, but they use a different workflow and ...
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Will CVI templates work with the wet-ink signature workflow?
Yes. Templates can be used for both electronic signature and wet-ink signature workflows.Note: Electronic CVIs are preferred unless internet/cell service is unavailable.
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Can I delete a CVI template?
Yes. Deleting a template removes it from your clinic’s template list, and this action cannot be undone.
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Can templates be shared between users?
Yes. All users within your clinic can view, edit, and use existing templates.
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How do I update an existing template?
Go to Templates and locate the template you wish to update. Open the saved template, make your edits, and re-save it.