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  3. Animal Owner & Agent Improvements

What is changing with the Owners and Agents?

Ali
Updated August 07, 2025 12:04

GlobalVetLink has updated how agents and owners are managed to improve access and flexibility. These updates allow:

  • Agents to view certificates for animals they manage or own using a single login.
  • Multiple owners and/or agents to be assigned to the same animal.
  • Certificate creation when the owner and animal are in different locations.
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  • If a clinic creates a certificate and later adds an agent to the animal’s record, will the agent be able to view and access previous certificates in MyVetLink ?
  • Can agents create EECVI travel permits?
  • Why do clinics now have to include the horse's location on EECVIs?
  • If an animal has two owners, can I pick which one to use on the CVI?
  • Can I create a single CVI for all horses traveling with an agent?
  • Can I create a certificate for an agent if they are added to an animal?
  • Can a contact be both an owner and an agent in GVL?
  • Will MVL user accounts look different?
  • How does this affect the sign-up process for MVL users?
  • Will the previous 'Linking Agent' workflow still exist?
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