- Clear Browser Cache:
- Open your browser settings.
- Navigate to "Privacy and Security" (or a similar option).
- Select "Clear Browsing Data" or "Clear Cache" and choose an appropriate time range.
- Confirm and restart your browser.
- Reset the GVL Connect Extension:
- Open your browser’s extensions menu.
- Disable the GVL Connect extension, wait a few seconds, then re-enable it.
- If the issue persists, uninstall the extension and reinstall it from the app store.
- Final Steps:
- Restart your browser and log back into your account.
If the problem continues, contact our support team for further assistance.