We’ve released a new version of the HorseSync app. Due to security upgrades to the GlobalVetLink platform, the previous version is no longer fully compatible. Please update to the latest version to ensure the app continues functioning properly with the GlobalVetLink platform
New Version Info:
- 2.1.0 on iOS
- 2.1.0 on Android
If you have any questions, visit our Help Center.
⦁ Download HorseSYNC from the app store for your smart phone or tablet. HorseSYNC is free to download and compatible with most devices.
⦁ Login to HorseSYNC. Click on the three bars menu in the upper left-hand corner of the screen to locate the Login/Logout button. The login information is the same as your GVL login.
⦁ To get started adding an animal to the app, click either the + (plus sign) in the upper right-hand corner of your screen or the orange Get Started bar.
⦁ Next, enter the horse information, starting with the images. Click on the camera icon to take a picture or upload an image from your device gallery. When creating the horse profile through HorseSYNC, the images and name are the only required pieces of information. Enter as much or as little of the additional information as you’d like. Once you have entered the horse information, click the check mark in the upper right-hand corner to save.
⦁ Once the animal information is entered and saved, it’s time to sync the animals with your GVL account. Your device will need an internet connection to sync. The app will automatically sync after it has connected, but you can also prompt it to sync by clicking the Sync Animals button at the bottom of the screen. A pop-up message will let you know the animals have synced with your GVL account.
⦁ Next, log into your GVL account, select Records and then Animals. At the top of the Animals screen you will see HorseSync Animals.
⦁ Under Actions, click Finish Animal. You can also click on the horse’s name to view and complete their profile.
⦁ Next, enter the information needed to complete the animal profile, including selecting the owner. From the Finish Animal screen, you can create a new owner if they are not in your contacts yet. All red fields will be required fields. Once you have completed the animal profile, click Save.
⦁ You can now view the completed animal in the Animals tab under Records and create certificates for this animal.
If you have additional questions about the HorseSYNC App, please contact the GVL Customer Success Team at 515-817-5704 or firstname.lastname@example.org.