General FAQs

Leave the Requirements to Us

Use AnimalRegs.com to find travel requirements

Written by Rebecca Haugland
Updated over a week ago

I'm having an issue with the system. What do I do?

Issue, help

Written by Sadie Williams
Updated over a week ago

GVL User Registration

How to add staff through the online registration process

Written by Rebecca Haugland
Updated over a week ago

Logging In

Login Instructions

Written by Rebecca Haugland
Updated over a week ago

Logging Out

Logout Instructions

Written by Andrea Gisch
Updated over a week ago

Reset Password

How to reset your GVL password

Written by Rebecca Haugland
Updated over a week ago

Our Integration Partners

Practice Management and Feed Management Solution Integrations

Written by Rebecca Haugland
Updated over a week ago

Viewing Certificates in Adobe Reader

How to view official certificates in Adobe Reader

Written by Andrea Gisch
Updated over a week ago

Install Certificate Key

Verify signatures, certificate key

Written by Rebecca Haugland
Updated over a week ago

Adding State License and National Accreditation Information

How to add or update licenses NAN numbers

Written by Rebecca Haugland
Updated over a week ago

Ensure your National Accreditation Number is up to date

Updating NAN, information

Written by Rebecca Haugland
Updated over a week ago

Adding A User To Your Clinic

Processes for adding a veterinarian or technician to your clinic account

Written by Alison Tam
Updated over a week ago

How much does GVL cost?

Cost, Pricing

Written by Rebecca Haugland
Updated over a week ago

Accessing Invoices, Making Payments

Billing, Invoices

Written by Christian Hempen
Updated over a week ago

Who has access to my information?

Access, information

Written by Andrea Gisch
Updated over a week ago

What about authenticity? Can a practitioner change an EIA once it has been resulted by the lab, or an eCVI once it has been signed?

Editing certificates, errors on certificates

Written by Rebecca Haugland
Updated over a week ago

Are GVL certificates accepted in all states?

Where is GVL accepted?

Written by Sadie Williams
Updated over a week ago

Are International EIA (Coggins) and Health certificates available via GVL?

International EIA, CVI

Written by Connie Conis
Updated over a week ago

What are the minimum system requirements to use GVL?

Browser requirements, pop ups

Written by Rebecca Haugland
Updated over a week ago

What kind of computer will I need to use the GVL platform?

Computer requirements

Written by Devan Vander Veen
Updated over a week ago

If I use GVL for EIA Certificates, will I need to take digital pictures of the horse?

Images, EIA, pictures

Written by Rebecca Haugland
Updated over a week ago

What kind of digital camera do you recommend for taking pictures to use with GVL?

Camera, images, requirements

Written by Rebecca Haugland
Updated over a week ago

Any suggestions for taking pictures to use with GVL?

Photo guidelines, suggestions

Written by Rebecca Haugland
Updated over a week ago

Can I download a form for a health certificate from GVL and then fill it out?

CVI form, paper health certificate

Written by Sadie Williams
Updated over a week ago

Errors on Signed Certificates

What to do with completed certificates that have errors

Written by Connie Conis
Updated over a week ago

Deleting Certificates

Deleting, Voiding Certificates

Written by Andrea Gisch
Updated over a week ago

What do the email log statuses mean?

Email log, email status

Written by Rebecca Haugland
Updated over a week ago

I am an animal owner. How can I access completed certificates from your site if my Veterinarian uses GVL services?

MyVetLink, owner, certificate access

Written by Connie Conis
Updated over a week ago

Errors on Completed Certificates

What to do when you find errors on your certificates

Written by Rebecca Haugland
Updated over a week ago