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General FAQs
General FAQs
Frequently Asked Questions
+3
29 articles in this collection
Written by
Christian Hempen,
Rebecca Haugland,
Andrea Gisch
and 3 others
Leave the Requirements to Us
Use AnimalRegs.com to find travel requirements
Written by
Rebecca Haugland
Updated over a week ago
I'm having an issue with the system. What do I do?
Issue, help
Written by
Sadie Williams
Updated over a week ago
GVL User Registration
How to add staff through the online registration process
Written by
Rebecca Haugland
Updated over a week ago
Logging In
Login Instructions
Written by
Rebecca Haugland
Updated over a week ago
Logging Out
Logout Instructions
Written by
Andrea Gisch
Updated over a week ago
Reset Password
How to reset your GVL password
Written by
Rebecca Haugland
Updated over a week ago
Our Integration Partners
Practice Management and Feed Management Solution Integrations
Written by
Rebecca Haugland
Updated over a week ago
Viewing Certificates in Adobe Reader
How to view official certificates in Adobe Reader
Written by
Andrea Gisch
Updated over a week ago
Install Certificate Key
Verify signatures, certificate key
Written by
Rebecca Haugland
Updated over a week ago
Veterinarians
Adding State License and National Accreditation Information
How to add or update licenses NAN numbers
Written by
Rebecca Haugland
Updated over a week ago
Ensure your National Accreditation Number is up to date
Updating NAN, information
Written by
Rebecca Haugland
Updated over a week ago
Adding A User To Your Clinic
Processes for adding a veterinarian or technician to your clinic account
Written by
Alison Tam
Updated over a week ago
How much does GVL cost?
Cost, Pricing
Written by
Rebecca Haugland
Updated over a week ago
Accessing Invoices, Making Payments
Billing, Invoices
Written by
Christian Hempen
Updated over a week ago
Who has access to my information?
Access, information
Written by
Andrea Gisch
Updated over a week ago
What about authenticity? Can a practitioner change an EIA once it has been resulted by the lab, or an eCVI once it has been signed?
Editing certificates, errors on certificates
Written by
Rebecca Haugland
Updated over a week ago
Are GVL certificates accepted in all states?
Where is GVL accepted?
Written by
Sadie Williams
Updated over a week ago
Are International EIA (Coggins) and Health certificates available via GVL?
International EIA, CVI
Written by
Rebecca Haugland
Updated over a week ago
What are the minimum system requirements to use GVL?
Browser requirements, pop ups
Written by
Rebecca Haugland
Updated over a week ago
What kind of computer will I need to use the GVL platform?
Computer requirements
Written by
Devan Vander Veen
Updated over a week ago
If I use GVL for EIA Certificates, will I need to take digital pictures of the horse?
Images, EIA, pictures
Written by
Rebecca Haugland
Updated over a week ago
What kind of digital camera do you recommend for taking pictures to use with GVL?
Camera, images, requirements
Written by
Rebecca Haugland
Updated over a week ago
Any suggestions for taking pictures to use with GVL?
Photo guidelines, suggestions
Written by
Rebecca Haugland
Updated over a week ago
Can I download a form for a health certificate from GVL and then fill it out?
CVI form, paper health certificate
Written by
Sadie Williams
Updated over a week ago
Errors on Signed Certificates
What to do with completed certificates that have errors
Written by
Rebecca Haugland
Updated over a week ago
Deleting Certificates
Deleting, Voiding Certificates
Written by
Andrea Gisch
Updated over a week ago
What do the email log statuses mean?
Email log, email status
Written by
Rebecca Haugland
Updated over a week ago
Animal Owners
I am an animal owner. How can I access completed certificates from your site if my Veterinarian uses GVL services?
MyVetLink, owner, certificate access
Written by
Rebecca Haugland
Updated over a week ago
Errors on Completed Certificates
What to do when you find errors on your certificates
Written by
Rebecca Haugland
Updated over a week ago